Method 1: Solving the DLL Error by Copying the Mboxapi.dll File to the Windows System Folder 

1. The file you downloaded is a compressed file with the ".zip" extension. In order to install it, first, double-click the ".zip" file and open the file. You will see the file named "Mboxapi.dll" in the window that opens up. This is the file you need to install. Drag this file to the desktop with your mouse's left button.

   

2. Copy the "Mboxapi.dll" file file you extracted.
3. Paste the dll file you copied into the "C:\Windows\System32" folder.

   

4. If your operating system has a 64 Bit architecture, copy the "Mboxapi.dll" file and paste it also into the "C:\Windows\sysWOW64" folder.

   NOTE! On 64 Bit systems, the dll file must be in both the "sysWOW64" folder as well as the "System32" folder. In other words, you must copy the "Mboxapi.dll" file into both folders.

   

5. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

6. Let's copy the command below and paste it in the Command Line that comes up, then let's press Enter. This command deletes the Mboxapi.dll file's problematic registry in the Windows Registry Editor (The file that we copied to the System32 folder does not perform any action with the file, it just deletes the registry in the Windows Registry Editor. The file that we pasted into the System32 folder will not be damaged).

   %windir%\System32\regsvr32.exe /u Mboxapi.dll

   

7. If you have a 64 Bit operating system, after running the command above, you must run the command below. This command will clean the Mboxapi.dll file's damaged registry in 64 Bit as well (The cleaning process will be in the registries in the Registry Editor< only. In other words, the dll file you paste into the SysWoW64 folder will stay as it).

   %windir%\SysWoW64\regsvr32.exe /u Mboxapi.dll

   

8. We need to make a clean registry for the dll file's registry that we deleted from Regedit (Windows Registry Editor). In order to accomplish this, copy and paste the command below into the Command Line and press Enter key.

   %windir%\System32\regsvr32.exe /i Mboxapi.dll

   

9. If you are using a Windows with 64 Bit architecture, after running the previous command, you need to run the command below. By running this command, we will have created a clean registry for the Mboxapi.dll file (We deleted the damaged registry with the previous command).

   %windir%\SysWoW64\regsvr32.exe /i Mboxapi.dll

   

10. If you did all the processes correctly, the missing dll file will have been installed. You may have made some mistakes when running the Command Line processes. Generally, these errors will not prevent the Mboxapi.dll file from being installed. In other words, the installation will be completed, but it may give an error due to some incompatibility issues. You can try running the program that was giving you this dll file error after restarting your computer. If you are still getting the dll file error when running the program, please try the 2nd method.

Method 2: Copying the Mboxapi.dll File to the Software File Folder 

1. In order to install the dll file, you need to find the file folder for the software that was giving you errors such as "Mboxapi.dll is missing", "Mboxapi.dll not found" or similar error messages. In order to do that, Right-click the software's shortcut and click the Properties item in the right-click menu that appears.

   

2. Click on the Open File Location button that is found in the Properties window that opens up and choose the folder where the application is installed.

   

3. Copy the Mboxapi.dll file.
4. Paste the dll file you copied into the software's file folder that we just opened.

   

5. When the dll file is moved to the software file folder, it means that the process is completed. Check to see if the problem was solved by running the software giving the error message again. If you are still receiving the error message, you can complete the 3rd Method as an alternative.

Method 3: Doing a Clean Install of the software That Is Giving the Mboxapi.dll Error 

1. Push the "Windows" + "R" keys at the same time to open the Run window. Type the command below into the Run window that opens up and hit Enter. This process will open the "Programs and Features" window.

   appwiz.cpl

   

2. On the Programs and Features screen that will come up, you will see the list of softwares on your computer. Find the software that gives you the dll error and with your mouse right-click it. The right-click menu will open. Click the "Uninstall" option in this menu to start the uninstall process.

   

3. You will see a "Do you want to uninstall this software?" confirmation window. Confirm the process and wait for the software to be completely uninstalled. The uninstall process can take some time. This time will change according to your computer's performance and the size of the software. After the software is uninstalled, restart your computer.

   

4. After restarting your computer, reinstall the software.
5. You can solve the error you are expericing with this method. If the dll error is continuing in spite of the solution methods you are using, the source of the problem is the Windows operating system. In order to solve dll errors in Windows you will need to complete the 4th Method and the 5th Method in the list.

Method 4: Solving the Mboxapi.dll Problem by Using the Windows System File Checker (scf scannow) 

1. First, we must run the Windows Command Prompt as an administrator.

   NOTE! We ran the Command Prompt on Windows 10. If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP, you can use the same methods to run the Command Prompt as an administrator.

   1. Open the Start Menu and type in "cmd", but don't press Enter. Doing this, you will have run a search of your computer through the Start Menu. In other words, typing in "cmd" we did a search for the Command Prompt.
   2. When you see the "Command Prompt" option among the search results, push the "CTRL" + "SHIFT" + "ENTER
   " keys on your keyboard.
   3. A verification window will pop up asking, "Do you want to run the Command Prompt as with administrative permission?" Approve this action by saying, "Yes".

   

2. Paste the command below into the Command Line that opens up and hit the Enter key.

   sfc /scannow

   

3. This process can take some time. You can follow its progress from the screen. Wait for it to finish and after it is finished try to run the software that was giving the dll error again.

Method 5: Solving the Mboxapi.dll Error by Updating Windows 

Some softwares need updated dll files. When your operating system is not updated, it cannot fulfill this need. In some situations, updating your operating system can solve the dll errors you are experiencing.

In order to check the update status of your operating system and, if available, to install the latest update packs, we need to begin this process manually.

Depending on which Windows version you use, manual update processes are different. Because of this, we have prepared a special article for each Windows version. You can get our articles relating to the manual update of the Windows version you use from the links below.

Windows Update Guides 

1. Windows Update Guide
2. Windows 8.1 and Windows 8 Update Guide
3. Windows 7 and Windows Vista Update Guide
4. Windows XP Update Guide